Updated September 30, 2026

Protected Clinical Workflow Overview

Heepsters Practice is designed for protected clinical operations. This page describes controls implemented in the current product. It is not a certification, legal opinion, or substitute for an organization-specific risk assessment.

Access controls

• Production staff access requires multi-factor authentication.
• Role and multi-role gates limit access to clinical and administrative surfaces.
• Database row-level security policies reinforce application access checks.
• Patient portal onboarding is invite-only.

Accountability and review

• Application activity and database auditing support review of sensitive operations.
• Clinical drafts remain separate from reviewed and signed records.
• Signed and billable clinical records are protected from casual rewriting.
• Provider approval and co-signature workflows preserve clinical responsibility.

Consent-gated capabilities

Optional biometric-assisted arrival depends on consent, enrollment, location policy, and liveness gates. Availability in the product does not mean a practice or patient is enrolled, authorized, or physically validated.

Organization responsibilities

Each organization remains responsible for its workforce policies, access assignments, vendor review, retention rules, patient notices, incident procedures, state-law requirements, and other deployment-specific safeguards.

Contract review

Contractual privacy and security terms are confirmed during onboarding. See the agreement process or contact security@heepsterspractice.com.