Stop rebuilding the patient story.
The call, appointment, note, message, fax, treatment course, and claim stay connected to the same record.
One clinic operating system
Stop running your clinic through seven separate systems.
Replace the EMR, Zoom, Slack or Teams, eFax, separate AI, claims portal, and HR patchwork with one platform built around the patient.
Competitor information checked 2026-10-01.
The difference
One patient. One platform. One clear next step.
Most practices do not have a software problem. They have a handoff problem. Heepsters keeps the daily work in one patient-centered system.
The patchwork
EMR
Chart
separate loginZoom or Teams
Video visits
separate loginSlack or Teams
Staff handoffs
separate logineFax
Records
separate loginSeparate AI
Notes or calls
separate loginClaims portal
Billing
separate loginHR system
Staff operations
separate loginEvery handoff makes someone search, copy, paste, re-explain, or wonder who owns the next step.
The Heepsters way
One clinic operating system.
- Patient record, portal, and intake
- TMS course and clinical documentation
- Scheduling, arrival, and telehealth
- Calls, SMS, secure chat, and fax
- Lia assistance and owned follow-up
- CMS-1500, 837P, and Availity workflow
- Onboarding, time, PTO, and payroll review
One patient story. One owner for the next step. One audit trail.
Why owners care
Fewer systems means fewer places for work to get lost.
Make ownership obvious.
Patient and staff work has an owner, a status, and a next step instead of disappearing between inboxes.
See the whole practice.
Clinical care, front-desk work, billing preparation, and staff operations live in one role-aware workspace.
KLAS research identifies third-party workarounds, billing disconnection, documentation burden, inbox friction, and implementation fit as recurring behavioral-health technology problems. KLAS did not evaluate Heepsters Practice.
Research:Integrated Care 2024Behavioral Health EMR 2020Clinician EHR Experience 2025EHR Implementations 2025
Compare the market
Most platforms solve part of the job.
Heepsters is built for the clinical work and the work around it. Competitor prices below are vendor-published. Heepsters pricing remains private while we validate the right fit for each clinic.
| System | Best fit | TMS | Video visits | Calls, text + fax | AI operations | Staff ops | Claims + payer route | Published price |
|---|---|---|---|---|---|---|---|---|
| Heepsters PracticeOur platform | TMS + whole-practice operations | Built in | Built in | Built in | Guided setup | Built in | Availity built in | Not published — guided quote |
| Osmind | Interventional psychiatry | Built in | Built in | Built in | Available | Not shown | Available | Custom quote |
| TherapyNotes | Therapy groups | Not shown | Built in | Built in | Add-on | Not shown | Available | $69 solo; groups $79 + $50 per added clinician / month |
| SimplePractice | Solo and small groups | Not shown | Available | Available | Add-on | Not shown | Available | $49–$99 / month |
| TheraNest | Value-focused therapy | Not shown | Add-on | Available | Add-on | Not shown | Available | $29, $59, or $89 per therapist / month |
| Valant | Behavioral-health groups | Not shown | Available | Available | Add-on | Not shown | Built in | Custom quote |
| eClinicalWorks | Behavioral health + broad medical | Not shown | Built in | Built in | Add-on | Not shown | Built in | $499 EHR; $599 EHR + PM per provider / month; RCM 2.9% of collections |
| AdvancedMD | Broad medical practices | Not shown | Built in | Available | Add-on | Not shown | Built in | $130–$399 per mental-health provider / month |
| Tebra | Practice growth + RCM | Not shown | Built in | Available | Add-on | Not shown | Built in | $49–$799 per provider / month |
Built inAvailableAdd-onGuided setupNot shown
Swipe or scroll to see every column. Add-ons, usage, implementation, and provider type can change the final price.
“Built in” describes the software workflow. Payer enrollment, credentials, adjudication, and payment remain outside every EMR.
Sources and comparison method+
We used official vendor product and pricing pages. “Not shown” means the reviewed public material did not substantiate the workflow; it does not prove the vendor cannot provide it. Confirm final scope and price directly with each vendor.
- Heepsters Practice: Public price or quote model
- Osmind: Public price or quote model
- Osmind: Published feature summary
- TherapyNotes: Public price or quote model
- TherapyNotes: Published feature summary
- SimplePractice: Public price or quote model
- SimplePractice: Published feature summary
- TheraNest: Public price or quote model
- TheraNest: Published feature summary
- Valant: Public price or quote model
- Valant: Published feature summary
- eClinicalWorks: Public price or quote model
- eClinicalWorks: Published feature summary
- AdvancedMD: Public price or quote model
- AdvancedMD: Published feature summary
- Tebra: Public price or quote model
From care to clean claim
A completed visit should not die in a billing backlog.
Your staff and your bills depend on care becoming a complete, supportable claim. The real enemy is the gap between care delivered and a claim the payer can adjudicate. Heepsters keeps coverage, authorization, treatment documentation, coding review, and the payer packet in one workflow—so billing starts with the signed record, not a second data-entry project.
01
Confirm coverage
Keep payer, subscriber, eligibility, authorization, and approved-unit details with the patient before treatment starts.
02
Document the care
The signed note carries the date of service, provider, diagnosis, procedure, treatment detail, and supporting clinical record forward.
03
Catch what is missing
Claim-readiness checks flag missing signatures, provider mismatches, authorization gaps, exhausted units, and incomplete claim data.
04
Build the payer packet
Create CMS-1500 and 837P claim data with a minimum-necessary PDF attachment generated from the signed TMS session record.
05
Route and follow up
Approved, queued claims can use configured Availity transport, with submission receipts, acknowledgments, and remittance files kept visible for review.
What Heepsters can control
- Complete, signed documentation before billing review
- Code, diagnosis, authorization, and provider consistency
- A visible queue for blocked, submitted, rejected, and paid claims
What the payer still controls
- Enrollment, coverage, and medical-necessity decisions
- Claim adjudication, allowed amounts, and denial reasons
- The date and amount of payment after a claim is accepted
CMS reports that incorrect coding, insufficient documentation, and no documentation were the leading causes of 2024 Medicare E/M improper payments. That does not predict a clinic's denial rate; it shows why the clinical record and claim should not become separate workflows.
Heepsters is designed to reduce re-entry, missing information, and avoidable billing rework inside the clinic. It does not guarantee claim acceptance, denial rates, reimbursement, or payment timing. Availity submission requires payer enrollment, approved credentials and endpoints, a clean queued claim, and practice authorization.
Sources:CMS: E/M denial and documentation guidanceAvaility: claim and claim-status workflowAvaility: payer transactions and enrollment
A simple plan
Replace the patchwork without rebuilding your clinic.
01
Show us the patchwork.
Bring the systems, logins, and handoffs your team manages today.
02
Map one clean workflow.
We configure roles, care steps, approvals, and connected services around your clinic.
03
Run the work together.
Your team works from one secure platform with the patient context already attached.
Care delivered. Claim ready.
Close the gap between the treatment room and the billing queue.
Bring us your current care-to-claim workflow. We will show you where Heepsters keeps the patient record, billing evidence, and next action connected.